Have a question about your bill?

We encourage you to contact our finance specialists with any questions about your bill or payment options.

At CDCHC, making sure you receive the medical care you need is our top priority. If you have concerns about payment for your care, don't hesitate to call us. We have a variety of ways we can assist you — from our sliding fee discount to insurance eligibility specialists who can find a plan that fits your needs.

Unemployed and uninsured individuals are welcome, as are those with insurance including Medicaid and Medicare. If you lose your Medicaid or other insurance coverage, you can still be seen here. Your visit fee will be adjusted according to our sliding fee scale.You will never be denied care due to an inability to pay.

Most insurance plans accepted

We gladly accept most insurance plans. If you become insured, we hope you will allow us to continue to provide your health care. The more insured patients we see, the easier it is for us to maintain our mission of providing care to those without insurance. If you have a question about whether or not we accept a specific insurance plan, please call the number below.

Minimum payments & co-pays

Every patient will be asked to pay a minimum fee for office visits unless he or she has Medicaid coverage or health insurance. The minimum fee is based on family size and income and starts at $20.00 ($15 if paid at the time of your visit). If your health insurance requires a co-pay for office visits, you will be asked to pay the full amount of co-pay at the time of the visit.

Call (206) 299-1942. If possible, please have your account number or billing statement available when you call.

Frequently Asked Questions

What if I have a question about my statement?

If you have any questions or concerns about your bill, please call our billing department at (206) 299-1942.

What is a sliding fee discount?

The sliding fee discount is the amount we reduce our normal charge to a lower charge for services we provide. We are able to offer the sliding fee discount program because donations and grant funds support our non-profit organization. However, these grants cannot support the full cost of providing care to the uninsured. Therefore, CDCHC needs all our patients to partner with us by sharing the cost of providing care. If you are uninsured, the sliding fee discount payment you make is critically important.

How is sliding fee reduction in fee determined?

The sliding fee discount is determined based on your income level and the number of members in your household. Using this information, our staff computes the amount of the discount based on Federal Poverty guidelines. The minimum payment amount is $15.00 for an office visit if paid at the time of the visit. Depending on the level of discount the payment may be more. This amount does not include lab and pharmacy fees. The discount can apply to all family members and last one year as long as there is documentation of income and there are no changes within that time period.

How can I qualify for a sliding fee discount?

To qualify for a sliding fee discount, you must have no insurance or have insurance with a large deductible and you must earn less than 200% of the Federal Poverty Level. You must complete the Patient Financial Agreement form within 30 days of your visit.

What happens if I don’t complete the form

We will accept your word of income level and number of household members and compute your sliding fee discount based on your word for 30 days, starting with the day of your first visit. You will be asked to send us the completed Patient Financial Agreement. If you need a return visit to our clinic after 30 days and want to be charged based on the sliding fee discount, we will expect that financial documents be on file. If the required documents are not on file, you may be charged 100% of our usual charges for the services provided. However, you will never be denied service.

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